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ServiceNow
ServiceNow can embed AI agents into workflows that already route critical enterprise work.
Metric timing
This page mixes live market data, trailing fundamentals, and latest reported statement data.
Live / market snapshot
Price, 1D change, market cap, and enterprise value are current market-based figures.
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Latest quarter / dividend cadence
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annualized per share
latest ex-dividend cash amount
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Why it could benefit going forward
- ServiceNow can embed AI agents into workflows that already route critical enterprise work.
- Customers often adopt AI features inside an existing platform rather than buying a net-new point solution.
- The company can expand wallet share as automation moves from ticket triage to real work execution.
Moat / edge
- Mission-critical workflow position in large enterprises.
- High switching costs tied to customized process automation.
- Strong land-and-expand model.
What to watch
- Now Assist monetization and renewal behavior.
- Expansion into more departments beyond IT service management.
- Proof that AI lifts deal sizes rather than just bundles into existing contracts.
Key risks
- Premium valuation leaves less room for execution misses.
- Platform consolidation by customers could slow seat or module expansion.
Business snapshot
ServiceNow, Inc. provides cloud-based solution for digital workflows in the North America, Brazil, Europe, the Middle East and Africa, Asia Pacific, and internationally. The company provides asset management, integrated risk management, IT service management, Operational Technology management, Security Operations, strategic portfolio management, IT operations management products; customer service management product; field service management applications; and sales and order management services. It also offers human resources delivery; legal and contract operations; workplace service delivery products; app engine product; automation engine; platform privacy and security product; and source-to-pay operations. In addition, the company provides RaptorDB, a database built to manage workloads at scale; ServiceNow Impact that provides customers with software tools, guided plans, and AI-driven recommendations; customer support; and workflow data fabric. It serves government, financial services, healthcare and life science, manufacturing, Public Sector, retail, technology, and Telecom sectors through service providers and resale partners. The company has a strategic collaboration with Cohesity, Inc. to develop, operate, and safeguard autonomous AI agents and data with enterprise-grade reliability; and with ServiceNow to Advance Ai-Powered Solution for Mission-Critical Infrastructure Monitoring. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. ServiceNow, Inc. has a strategic alliance with Accenture for integrated risk management and third-party risk management solutions, and with Tech Mahindra to validate and deliver production-ready, industry-specific enterprise AI and automation solutions at scale. ServiceNow, Inc. was founded in 2004 and is headquartered in Santa Clara, California.