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ServiceNow
ServiceNow can embed AI agents into workflows that already route critical enterprise work.
Metric timing
This page mixes live market data, trailing fundamentals, and latest reported statement data.
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Price, 1D change, market cap, and enterprise value are current market-based figures.
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Latest quarter / dividend cadence
Balance-sheet ratios use the latest reported quarter. Dividend cadence is inferred from recent payout history.
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Latest headlines
Recent company headlines. Each link opens the original article in a new tab.
ServiceNow Had Problems Long Before Agentic AI. Here's Why.
ServiceNow stock is cratering as competition from agentic AI heats up.
Why CEO Bill McDermott says ServiceNow’s 39% stock crash is Saaspocalypse ‘nonsense’ and why AI will make it a trillion-dollar companyIn an in-depth interview with Fortune, the ServiceNow CEO explains how AI provides a tailwind to its business and how Wall Street is missing the point.
$96 billion giant ServiceNow doesn’t see a ‘SaaSpocalypse.’ It sees the ‘hard lift, heavy lifting’ phase just beginningFrom the sidelines of its biggest-ever annual conference, ServiceNow COO Amit Zavery talked to Fortune about what should and shouldn't be sexy.
Microsoft AI Governance And Teams Integrations Meet Undervalued Stock StoryServiceNow is extending its AI Control Tower governance into Microsoft Agent 365, connecting governance across Agent 365 and Copilot Studio. PanTerra is rolling out enterprise telephony, SMS/MMS, and business continuity features directly inside Microsoft Teams. These moves deepen Microsoft's role as a central platform for managing AI agents and resilient communications across large organizations. For investors watching NasdaqGS:MSFT, these partnerships sit alongside a share price of $413.96...
How Amazon’s Expanded Logistics Network At FedEx (FDX) Has Changed Its Investment StoryIn recent days, Amazon’s launch of its Amazon Supply Chain Services platform has opened its full logistics network to third‑party businesses, directly overlapping with FedEx’s core freight, distribution, and parcel shipping offerings. At the same time, FedEx has been expanding partnerships like its data‑driven collaboration with ServiceNow and a national network agreement in Vietnam, underscoring how it is leaning on technology and alliances to compete in an increasingly crowded logistics...
ServiceNow Targets $30 Billion As AI Revenue Story AcceleratesServiceNow projects 2030 subscription revenue above Wall Street estimates, with Now Assist expected to drive 30% of annual contract value.
Why it could benefit going forward
- ServiceNow can embed AI agents into workflows that already route critical enterprise work.
- Customers often adopt AI features inside an existing platform rather than buying a net-new point solution.
- The company can expand wallet share as automation moves from ticket triage to real work execution.
Moat / edge
- Mission-critical workflow position in large enterprises.
- High switching costs tied to customized process automation.
- Strong land-and-expand model.
What to watch
- Now Assist monetization and renewal behavior.
- Expansion into more departments beyond IT service management.
- Proof that AI lifts deal sizes rather than just bundles into existing contracts.
Key risks
- Premium valuation leaves less room for execution misses.
- Platform consolidation by customers could slow seat or module expansion.
Business snapshot
ServiceNow, Inc. provides cloud-based solution for digital workflows in the North America, Europe, the Middle East and Africa, Asia Pacific, and internationally. The company provides asset management, integrated risk management, IT service management, Operational Technology management, Security Operations, strategic portfolio management, IT operations management products; customer service management product; field service management applications; and sales and order management services. It also offers human resources delivery; legal and contract operations; workplace service delivery products; app engine product; automation engine; platform privacy and security product; and source-to-pay operations. In addition, the company provides RaptorDB, a database built to manage workloads at scale; ServiceNow Impact that provides customers with software tools, guided plans, and AI-driven recommendations; customer support; and workflow data fabric. It serves government, financial services, healthcare and life science, manufacturing, Public Sector, retail, technology, and Telecom sectors through service providers and resale partners. The company has a strategic collaboration with Cohesity, Inc. to develop, operate, and safeguard autonomous AI agents and data with enterprise-grade reliability. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. ServiceNow, Inc. was founded in 2004 and is headquartered in Santa Clara, California.