ServiceNow can embed AI agents into workflows that already route critical enterprise work.
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Price
$124.88
1D change
+6.42%
Market cap
$129.11B
Sector
Technology
| Metric | NOW |
|---|---|
| Price | $124.88 |
| 1D Change | +6.42% |
| Market Cap | $129.11B |
| Enterprise Value | $132.90B |
| Trailing P/E | 78.0 |
| Forward P/E | 24.9 |
| PEG Ratio | 1.05x |
| Price / Sales | 8.8 |
| EV / Revenue | 9.0 |
| Revenue Growth | 24.0% |
| Earnings Growth | -21.9% |
| Gross Margin | 74.8% |
| Operating Margin | 4.1% |
| Net Margin | 11.3% |
| ROE | 14.2% |
| Free Cash Flow | $5.15B |
| FCF Margin | 35.0% |
| Debt / Equity | 0.68x |
| Current Ratio | 0.70x |
| Dividend Yield | 0.00% |
| Next Earnings | Oct 28, 2026 |
| Quarterly Revenue | $3.99B |
| Revenue QoQ | +5.8% |
| Quarterly Net Income | $298.0M |
| Net Income QoQ | -36.5% |
NOW thesis lens
Enterprise workflow AI
Why it could benefit
- ServiceNow can embed AI agents into workflows that already route critical enterprise work.
- Customers often adopt AI features inside an existing platform rather than buying a net-new point solution.
- The company can expand wallet share as automation moves from ticket triage to real work execution.
Moat / edge
- Mission-critical workflow position in large enterprises.
- High switching costs tied to customized process automation.
- Strong land-and-expand model.
What to watch
- Now Assist monetization and renewal behavior.
- Expansion into more departments beyond IT service management.
- Proof that AI lifts deal sizes rather than just bundles into existing contracts.
Key risks
- Premium valuation leaves less room for execution misses.
- Platform consolidation by customers could slow seat or module expansion.