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Salesforce
Salesforce owns valuable customer and workflow data that can power AI sales, service, and marketing agents.
Metric timing
This page mixes live market data, trailing fundamentals, and latest reported statement data.
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Price, 1D change, market cap, and enterprise value are current market-based figures.
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Balance-sheet ratios use the latest reported quarter. Dividend cadence is inferred from recent payout history.
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Why Salesforce (CRM) Shares Are Sliding Today
Shares of CRM software giant Salesforce (NYSE:CRM) fell 1.8% in the afternoon session after a confluence of high-profile AI talent departures from Alphabet, and a regulatory overhang pulled the entire communication-services and software complex lower. Alphabet fell roughly 6%.
Bentley Systems, Amplitude, and Okta Shares Are Falling, What You Need To KnowA number of stocks fell in the afternoon session after a confluence of high-profile AI talent departures from Alphabet, and a regulatory overhang pulled the entire communication-services and software complex lower.
Tenable, PagerDuty, and HubSpot Shares Are Falling, What You Need To KnowA number of stocks fell in the afternoon session after a confluence of high-profile AI talent departures from Alphabet, and a regulatory overhang pulled the entire communication-services and software complex lower.
Health Catalyst, Zoom, and Autodesk Shares Are Falling, What You Need To KnowA number of stocks fell in the afternoon session after a confluence of high-profile AI talent departures from Alphabet, and a regulatory overhang pulled the entire communication-services and software complex lower.
Upstart, Atlassian, and Asure Software Shares Are Falling, What You Need To KnowA number of stocks fell in the afternoon session after a confluence of high-profile AI talent departures from Alphabet, and a regulatory overhang pulled the entire communication-services and software complex lower.
Why Fastly (FSLY) Stock Is NosedivingShares of edge cloud platform Fastly (NASDAQ:FSLY) fell 5.2% in the afternoon session after a confluence of high-profile AI talent departures from Alphabet, and a regulatory overhang pulled the entire communication-services and software complex lower.
Why it could benefit going forward
- Salesforce owns valuable customer and workflow data that can power AI sales, service, and marketing agents.
- Agentforce gives it a way to turn existing CRM footprint into recurring AI revenue.
- Cross-cloud bundling can increase AI attachment if customers want fewer vendors.
Moat / edge
- Large installed base and customer-data gravity.
- Deep enterprise relationships across multiple business functions.
- Switching costs rise when workflows, apps, and data layers are interconnected.
What to watch
- Agentforce ARR and conversion from pilots to production.
- Margin discipline while AI products scale.
- Competitive pressure from Microsoft, ServiceNow, and specialized AI tooling.
Key risks
- AI may be slower to monetize than headline bookings imply.
- Enterprise spending cycles can delay large expansions.
Business snapshot
Salesforce, Inc. provides customer relationship management technology services that connect companies and customers together in the United States, Europe, and the Asia Pacific. The company offers Agentforce, which enables customers to build, deploy, and manage enterprise-grade, autonomous AI agents at scale, enabling humans and agents to work together; Agentforce Sales, an integrated platform that brings together the power of humans with AI agents to help sales teams for selling, managing, and automating entire sales processes; Agentforce Service, which enables companies in every industry to bring all of their customer, employee, IT, and field service needs onto one integrated AI-powered platform; Data 360, a data engine that gives AI agents their context and serves as the foundation for how customers unify service offerings, making their data actionable for both humans and agents; Informatica, an AI-powered data management platform that enables customers to discover, integrate, govern, and deliver trusted data at scale across hybrid and multi-cloud environments; and Slack, a conversational interface for the agentic enterprise where people and agents work together, connecting knowledge, actions, and data in real time. It also provides marketing platforms; commerce services, which empower shopping experiences across various customer touchpoints; integration and analytics solutions; Salesforce Starter, a suite for small and medium-sized businesses that brings sales, service, marketing, and commerce together; and a field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. It serves financial services, healthcare and life sciences, manufacturing, automotive, and government sectors. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.